Support

Support

Something wrong? Write to us; we reply within 2 working days. Reports of harassment or objectionable content are reviewed within 24 hours.

• Support [email protected] · account, sign-in, app issues
• Moderation [email protected] · harassment and objectionable content
• Privacy and KVKK [email protected] · requests about your data
• Contact form If you cannot use e-mail

Frequently asked

How do I join a kitchen?

Ask your chef for an invite code or link. In the app, enter the code on the Join with code screen or tap the link. If the code has expired, ask your chef for a new one.

I forgot my password.

Tap Forgot password on the sign-in screen, open the link we e-mail you on your phone and set a new password in the app. If you signed in with Apple or Google you have no password; use the same button again.

How do I report a message or a person?

Long-press the message and choose Report or Block. You can report a profile from the profile page. In urgent cases also write to [email protected].

How do I delete my account?

In the app: Profile → Settings → Delete account. If you cannot open the app, see the account deletion page.

When you write, include the e-mail address you use, your phone model and a short description; never send your password or verification codes.